Frequently Asked Questions
Every provider is checked by our team before they can list a training. Whether a certificate is accredited — and by which body — depends on the training, so if it matters for your job, ask us before you enrol and we'll confirm.
Browse the marketplace, open a training and click Enroll Now — you'll be asked to sign in first. You get a confirmation email straight away and the course appears in your dashboard.
Refunds are handled under UAE consumer protection law — see our Terms & Conditions, or contact us and we'll help.
Yes. Tell us what your team needs and we'll help you choose trainings and arrange group bookings — use the 'Train your team' option or contact us.
Click 'Become a Trainer', create an account and send your profile with your Emirates ID, CV and qualification. Once our team approves it you can publish trainings from your trainer dashboard. Training institutions: contact us and we'll set you up.
All three. Each listing is tagged Online, On-site or Hybrid, and you can filter the marketplace by delivery mode to find exactly what suits you.
Questions trainers ask
Independent trainers with a relevant qualification. Training institutions are welcome too — contact us and we'll set you up.
No, not as an individual trainer. They are only needed when you register as an institution or training company.
Your trainer dashboard shows your application status. If we need something changed, you'll see our note there and can update your documents.
Yes. Go to Settings → Trainer Profile & Documents at any time; changes go back to our review team.
Didn't find your answer? Contact us